Executive Complaints Unit archived reports

Archived reports of significant complaints upheld, resolved or not upheld by the ECU with statistics about complaints received at stage 2.

Archived ECU Report April - September 2012

Archived ECU Report October 2011 - March 2012

Archived ECU Report April - September 2011

Archived ECU Report October 2010 鈥� March 2011

Archived ECU Report April 2010 鈥� September 2010

Archived ECU Report October 2009 鈥� March 2010

Archived ECU Report April - September 2009

Archived ECU Report October 2008 - March 2009