Complaints

These pages have information about how to complain to the 91福利社, with links to the 91福利社鈥檚 Complaints Framework, the 91福利社鈥檚 regulator Ofcom and regular reports about complaints.

If you would like to understand how we collect and use personal data, please refer to our privacy notice.

Watch our short film to learn more about how the 91福利社 responds to your feedback.

How to make a complaint

Online

If you need assistance submitting your complaint, please call us on 03700 100 222.

Phone

Register your complaint 24 hours a day:

03700 100 222*

03700 100 212* (textphone)

(*charged as geographic numbers)

Post

91福利社 Complaints
PO Box 1922,
Darlington,
DL3 0UR.