91福利社

C. The 91福利社's services

C1 – UK public services

This protocol explains how the Trust governs the 91福利社's UK public services and the processes to be followed when changes are proposed to those services.


C2 – International public services

This protocol defines the 91福利社's international public services and outlines the different responsibilities of the 91福利社 Trust and the 91福利社 Executive Board with regard to them.


C3 – Non-service activities

This protocol explains how the Trust governs those UK public service activities of the 91福利社 which fall outside the framework established for the 91福利社's UK Public Services. These activities are known as 'non-service activities'.

Note: Protocol C3 – Non-service activities no longer exists. All references to non-service activities are now incorporated into Protocol C1.


C4 – Commercial services

This protocol explains how the Trust sets the strategic direction for the 91福利社's commercial activity and how the approvals framework for the 91福利社's commercial services operates.


C5 – 91福利社 Monitoring

Since April 2013 91福利社 Monitoring ("91福利社M") has been funded from the licence fee. The Governance arrangements that apply to 91福利社M are set out in this protocol.

In addition to this Protocol, and in accordance with the requirements of clause 64D of the 91福利社 Agreement (as inserted by clause 5 of the amending Agreement signed in September 2011), the 91福利社 and Government have agreed and signed a "Scheme" setting out 91福利社 Monitoring's relationship with its key customers in Government.