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Episode details

World Service,19 Sep 2017,17 mins

What Went Wrong at Ryanair?

Business Daily

Available for over a year

As thousands of Ryanair passengers are left stranded, what does it say about the company? We hear the latest from the 91福利社's business correspondent Dominic O'Connell and contributing editor of the Harvard Business Review Karen Dillon talks about the complexity of managing staff holiday requests. Also on the programme, the 91福利社's Elizabeth Hotson visits ' Extravaganza', an exhibition dedicated to world's brewing industry. (Picture: Departure board in the airport, Credit: Getty Images)

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