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A government-commissioned report on the problem of ticket touts is due to be published. Reginald Walker, a leading expert on touts and ticket irregularity, estimates the ticket resale business is worth £1.4 billion every year in the UK alone. He looks at how tickets for a high-profile sporting event are being resold through a major ticketing website. (Picture: Queues for a concert at Wembley Credit: Chris Jackson/Getty Images)