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Who's the Boss?

The Bottom Line Series 15

What is the role of a business leader - to tell staff what to do or allow them to decide for themselves? Upside-down management is discussed by company bosses and Evan Davis.

What is the role of a business leader? To tell staff what to do or allow them to decide for themselves? One theory about management is that it should turn itself upside-down and permit those closest to the customer to dictate all sorts of business decisions including pricing, marketing and how to deal with complaints. Discussing these issues with Evan Davis are:

John Timpson, Chairman Timpson Group
Nikki King, CEO Isuzu Truck UK
Sir Gerry Robinson, Chairman Moto Hospitality

Producer : Rosamund Jones.

30 minutes

Last on

Sat 26 Oct 2013 07:30GMT
91福利社 News Channel except 91福利社 News UK

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Digital MarketplacesSeries 15

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DealsSeries 15

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Credits

Producer Rosamund Jones
Presenter Evan Davis
Participant John Timpson
Participant Nikki King
Participant Gerry Robinson

Broadcasts