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Artificial Intelligence Special

Whether it is lawnmowers with technical glitches or deciding if AI is a friend or foe, the Consumer Fight Back team bring you the latest in AI advances.

One listener fights for a refund after his robotic lawnmower powers down. And Shari Vahl from 91福利社 Scam Secrets offers advice on how to coax loved ones away from AI romance scams. Linzi Lima discusses the impact of AI music and whether labelling is required so that consumers are properly informed about their musical choices. And Gogglebox's Reverend Kate Botley discusses how personalising your funeral can actually save money and make it a more meaningful experience and why technology can help to do that. Finally, futurologist Magnus Lindkvist discusses the likely impact that AI will have on people's shopping habits - will it be an angel or devil on your shoulder?

Get involved with the consumer fight back - getting answers, righting wrongs and making things better for consumers everywhere. If you have a story or experience you want to share with Consumer Fight Back, email cfb@bbc.co.uk

28 days left to listen

56 minutes

Last on

Saturday 10:03

Broadcast

  • Saturday 10:03

Podcast