Your trust is very important to us. This means the 91¸£ÀûÉç is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you when you use 91¸£ÀûÉç iPlayer for connected TV, in accordance with data protection law.
We require users to sign in with a 91¸£ÀûÉç account to watch 91¸£ÀûÉç iPlayer: Why must I sign in to a 91¸£ÀûÉç account to use 91¸£ÀûÉç iPlayer?
The 91¸£ÀûÉç uses technologies similar to website cookies to measure audiences for our services on connected TVs. Information about how you use 91¸£ÀûÉç iPlayer will be stored on your TV and securely on 91¸£ÀûÉç servers.
Watchlist
For signed in users, when you add something to your Watchlist, this information is stored on the 91¸£ÀûÉç servers to allow you to access your list from multiple devices.
For devices that do not support sign in, when you add something to your favourites, the action is stored locally on your device. This is then sent to 91¸£ÀûÉç servers to find out if the programme is currently available on 91¸£ÀûÉç iPlayer.
You can remove from your Watchlist by going to ‘Manage full list’ and selecting the X next to the programme you want to remove.
Recent searches
We think it’s useful to display the programmes you’ve previously searched for, so you can easily find them again. This information is stored on your device only and not sent to 91¸£ÀûÉç servers. Deleting/clearing your search history isn’t currently available on connected TVs.
Other information stored on your device
To give you the best 91¸£ÀûÉç iPlayer experience, this information may be stored on your device or 91¸£ÀûÉç servers:
- Your current video quality setting and the 91¸£ÀûÉç region or nation you have chosen
- Resume positions for programmes you’re currently watching for devices that do not support sign-in. (For signed in users this information will be stored on 91¸£ÀûÉç servers.)
- Whether you’ve dismissed in-app messages like TV licence messages
- Parental Guidance PIN, secret question and answer
- A cookie for beta mode, so we know if you’ve opted to use the testing version of 91¸£ÀûÉç iPlayer
- Cookie values to remember whether you are signed in
- A cookie value for promotions so that you only see them once
This information will be deleted if you uninstall the 91¸£ÀûÉç iPlayer app.
iPlayer child profiles on connected TV
If you are 18 years or older, as a parent or guardian, you can add child profiles under your account.
Our data shows that most children’s content is watched via an adult’s account. This means that both adults and children are not getting the best possible recommendations or an age appropriate experience from the 91¸£ÀûÉç.
Child profiles only show content that’s suitable for under-13s, without the need for a parent or guardian to grant permission.
Your child’s profile is associated with your account. Data collected through the profile is stored under your account.
We will collect this information when you set up a child’s profile under your account:
- The profile’s display name
- Your child’s date of birth
- Your child’s activity data (for example, viewing history). This is to safeguard your child’s wellbeing and offer better recommendations.
How long we keep information
We keep your information as long as the account is active. You can remove data stored on the TV itself by removing your 91¸£ÀûÉç account from the TV.
You can manage or delete your 91¸£ÀûÉç account at any time. Find out more about managing your account. If you choose to delete your 91¸£ÀûÉç account, all personal information will be deleted immediately from 91¸£ÀûÉç servers and the remaining information made anonymous. We might then use it to help us improve our services.
We will help you make informed decisions about your information, so everyone can get the best out of digital technologies and the 91¸£ÀûÉç. Find out what we're doing with your information and more about cookies.
Who is the data controller?
The 91¸£ÀûÉç is the ‘data controller’ of this information. This means that the 91¸£ÀûÉç decides what your personal information is used for, and the ways in which it is processed.
We carry out this processing on the basis of the 91¸£ÀûÉç’s legitimate interests in providing a personalised service for audience members. If you don’t want a personalised service, you can turn off ‘allow personalisation’ for your account.
Other purposes for which data is processed include helping us understand audience interests and preferences so we can make sure we’re making something for everyone. We also share some information with TV Licensing, to keep their database up to date.
We will seek permission from the parent or guardian before allowing any children under 13 to set up a 91¸£ÀûÉç account for the connected TV.
Your rights and more information
You can read our Terms of Use.
You can contact dataprotection.officer@bbc.co.uk if you have questions or you wish to find out more details about your rights, please visit the .
If you have a concern about the way the 91¸£ÀûÉç has handled your personal information, you can raise your concern with the supervisory authority in the UK, the (ICO).
Updating this privacy notice
We will revise the privacy notice if there are significant changes to how we use your personal information.