http://bbc-sounds.local/ en http://bbc-sounds.local/questions/functionality-issues/what-should-i-do-if-im-having-problems-with-my-podcast-subscription <span>What should I do if I'm having problems with my podcast subscription?</span> <div class="field--name-body"><p>If you’ve subscribed to podcasts through 91¸£ÀûÉç Sounds, try:</p> <ul> <li>Unsubscribing from the podcast and re-subscribing</li> <li>Following the troubleshooting steps in our <a href="/sounds/help/sounds-help/search?search=help+fixing+problems" title="Help Fixing Problems"><strong>Help Fixing Problems pages</strong></a></li> <li><a href="/sounds/help/contact-sounds-help" title="91¸£ÀûÉç Sounds Contact Us"><strong>Contacting us</strong></a> – please let us know the exact issue you’re experiencing, what device you’re using, and what you’ve tried to resolve the problem</li> </ul> <p><br> If you’re using a third-party podcast subscription service or app, unfortunately we're unable to offer support. However, if you're having trouble with podcast subscriptions:</p> <ul> <li><strong>Contact the manufacturer of your podcast subscription software or app</strong></li> <li>There may be a help or troubleshooting section in your application or software with advice on how to resolve issues with podcast subscriptions</li> <li>Try deleting the feed and re-subscribing</li> </ul> <p><br> As a last resort, if you are having persistent problems, you may wish to choose another podcasting application.</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2019-10-03T14:42:28+01:00" title="Thursday 03 October 2019">03 October 2019</time> </span> Thu, 03 Oct 2019 13:42:28 +0000 Anonymous 4666 at http://bbc-sounds.local http://bbc-sounds.local/questions/functionality-issues/where-can-i-find-system-information-for-the-bbc-sounds-app-on-my <span>Where can I find system information for the 91¸£ÀûÉç Sounds app on my connected TV?</span> <div class="field--name-body"><ol> <li>Sign in to the 91¸£ÀûÉç Sounds app on your TV<br> &nbsp;</li> <li>Click on <strong>Settings </strong>on the left side of the homepage<br> <br> <img align="none" alt="Settings menu on the left-hand side of the 91¸£ÀûÉç Sounds app on TV" height="725" src="/iplayer/help/sites/default/files/2020-04/TVSystemInfo1.png" style="width:1292px;height:725px;" width="1292" loading="lazy"><br> &nbsp;</li> <li>Scroll down and select <strong>System Information<br> <br> <img align="none" alt="Settings menu on the 91¸£ÀûÉç Sounds app on TVs within the system information option" height="726" src="/iplayer/help/sites/default/files/2020-04/TVSystemInfo2.png" style="width:1291px;height:726px;" width="1291" loading="lazy"></strong></li> </ol> <p>If you need to contact us about a potential fault, this information will be really useful in helping us figure out what's going wrong.</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2020-04-16T12:50:02+01:00" title="Thursday 16 April 2020">16 April 2020</time> </span> Thu, 16 Apr 2020 11:50:02 +0000 Anonymous 6663 at http://bbc-sounds.local